Admissions Criteria
Admission criteria, including emergency admissions
The Home’s statement on admission is included in our Admissions Policy. For the purpose of this Statement, all enquiries for planned (non-emergency) admissions should be referred to Care Manager (or the Deputy in her absence). In any enquiry we ask that the resident or and their representative make an initial visit to the home and to discuss individual requirements, wishes and needs.
Quality control and the promotion of dignity
The Home carries out periodic audits of all aspects of care and service delivery including:
Additionally the Home is regulated by CQC. Residents, or their relatives or representatives, are welcome to view copies of their reports.
Feed Back on the service provided is audited through residents and family forum and questionnaires.
We take very seriously dignity and for this reason we have a 4 DIGNITY CHAMPIONS who are registered with the local authority. With this role we promote;